All orders of in-stock items are shipped within 2 - 5 business days, and you will be notified of any delay. Although we endeavor to keep inventory information accurate, in some instances items thought to be in stock may sell out.
Methods of Payment
We accept Visa and Mastercard through our secure online ordering system. You may also use Paypal. Your card will only be charged when the order is ready to ship. Our security policy is governed by the security systems and measures in place with our payment processing partners.
We ship with UPS and Canada Post Expedited Parcel Service. Shipping is from Surrey, BC and shipping times vary depending on the destination of the order.
We are pleased to waive shipping fees on orders over $75.00 (before taxes). On all smaller orders, we offer a flat rate shipping fee of $10.00. Freight charges may apply on large, bulky parcels to which you would be alerted prior to check out. We currently ship only within Canada.
We are not responsible for shipments that are returned due to an incorrect shipping address provided by customer. Any charges as a result of this error will be the responsibility of the customer.
Due to a number of fraudulent orders, if your billing address does not match your shipping address, your order will be cancelled. Please contact us at email@example.com if you have any questions or concerns.
We are required by law to collect the taxes applicable in the province to which we are shipping the order. Children’s clothing, footwear and receiving blankets qualify for the point-of-sale HST rebate in BC, NS, and ON.